Terms of Use
Last updated: January 29, 2026
These Terms of Use govern your access to and use of the services, platform, and related features provided by Plav Darsen. By accessing or using any part of our services, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree, you must discontinue use immediately.
1. Definitions
Throughout these Terms, the following definitions apply:
| Term | Meaning |
|---|---|
| Service | The platform, tools, features, and related offerings made available by Plav Darsen |
| User | Any individual or entity that accesses or uses the Service |
| Account | A registered profile created to access the Service |
| Content | Any data, text, materials, or information submitted through or generated by the Service |
| Company | Plav Darsen, operator of the Service at plavdarsen.com |
2. Eligibility
You must be at least 18 years of age to access or use the Service. By using the Service, you represent and warrant that you meet this age requirement and that you have the legal capacity to enter into a binding agreement. If you are using the Service on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.
3. Account Registration and Security
3.1 Account Creation
To access certain features of the Service, you may be required to create an Account. You agree to provide accurate, current, and complete information during registration and to keep that information updated at all times.
3.2 Account Responsibility
You are solely responsible for maintaining the confidentiality of your account credentials. You agree to notify us promptly at support@plavdarsen.com if you suspect unauthorized access to your Account. The Company is not liable for any loss or damage resulting from unauthorized use of your credentials.
3.3 One Account Per User
Creating multiple accounts to circumvent restrictions, access additional benefits, or otherwise abuse the Service is strictly prohibited.
4. Permitted Use
You may use the Service only for lawful purposes and in accordance with these Terms. Permitted use includes accessing the platform's features as intended, participating in group sessions, and utilizing tools provided for conversational AI system creation in a professional and respectful manner.
5. Prohibited Conduct
You agree not to engage in any of the following:
5.1 Using the Service to transmit, distribute, or store material that is unlawful, harmful, defamatory, obscene, or otherwise objectionable.
5.2 Attempting to gain unauthorized access to any part of the Service, its servers, or any connected systems or networks.
5.3 Reverse engineering, decompiling, disassembling, or otherwise attempting to derive the source code of any part of the Service.
5.4 Scraping, crawling, or using automated means to extract data from the Service without prior written authorization.
5.5 Interfering with or disrupting the integrity or performance of the Service or the data contained therein.
5.6 Impersonating any person or entity, or misrepresenting your affiliation with any person or entity.
5.7 Using the Service to send unsolicited communications, spam, or promotional materials.
5.8 Violating any applicable laws, regulations, or third-party rights in connection with your use of the Service.
6. Intellectual Property
6.1 Ownership
All rights, title, and interest in and to the Service, including its design, structure, underlying technology, and all associated intellectual property, are and remain the exclusive property of Plav Darsen. These Terms do not grant you any ownership rights in the Service.
6.2 Limited License
Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purposes. This license does not include the right to sublicense, modify, reproduce, or create derivative works from the Service or its components.
6.3 User Content
You retain ownership of any Content you submit through the Service. By submitting Content, you grant the Company a non-exclusive, worldwide, royalty-free license to use, store, process, and display that Content solely as necessary to operate and improve the Service. You represent and warrant that you have all rights necessary to grant this license.
7. Privacy
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you acknowledge that you have reviewed and understood our data practices as described therein. The Privacy Policy explains how we collect, use, and protect your personal information.
8. Fees and Payment
8.1 Paid Services
Certain features of the Service may be offered on a paid basis. All applicable fees will be disclosed prior to purchase. By purchasing a paid plan, you authorize the Company to charge the applicable fees to your designated payment method.
8.2 Billing
Fees are billed in advance on a recurring or one-time basis as specified at the time of purchase. You are responsible for ensuring that your payment information remains valid and current.
8.3 Refunds
Refund eligibility is determined on a case-by-case basis. Unless otherwise stated in a separate agreement or required by applicable law, all fees paid are non-refundable once the relevant service period has commenced.
8.4 Changes to Pricing
The Company reserves the right to modify pricing at any time. Price changes will be communicated to you in advance and will apply to the next billing cycle or renewal period.
9. Service Availability and Modifications
The Company does not guarantee uninterrupted or error-free access to the Service. We reserve the right to modify, suspend, or discontinue any feature or aspect of the Service at any time, with or without notice. We will make reasonable efforts to notify users of significant changes in advance where practicable.
10. Third-Party Services and Links
The Service may integrate with or provide links to third-party platforms, tools, or resources. These third-party services are governed by their own terms and privacy policies. The Company does not endorse, control, or accept responsibility for any third-party content, services, or practices. Your use of third-party services is at your own risk.
11. Disclaimer of Warranties
The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, the Company disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The Company does not warrant that the Service will meet your specific requirements, be uninterrupted, secure, or free from errors or inaccuracies.
12. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall the Company, its affiliates, officers, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, the Service. This includes but is not limited to loss of profits, data, goodwill, or other intangible losses, even if the Company has been advised of the possibility of such damages.
In cases where liability cannot be fully excluded, the Company's total aggregate liability shall not exceed the total fees paid by you to the Company in the twelve-month period preceding the event giving rise to the claim, or a reasonable minimum amount where no fees were paid.
13. Indemnification
You agree to indemnify, defend, and hold harmless Plav Darsen and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to your use of the Service, your Content, your violation of these Terms, or your violation of any third-party rights.
14. Termination
14.1 By the Company
The Company reserves the right to suspend or terminate your access to the Service at its discretion, with or without cause, and with or without notice, including if we believe you have violated these Terms or engaged in conduct harmful to the Service, other users, or the Company.
14.2 By You
You may terminate your Account at any time by contacting us at support@plavdarsen.com or through the account management features available within the Service.
14.3 Effect of Termination
Upon termination, your right to access and use the Service will cease immediately. Provisions of these Terms that by their nature should survive termination, including but not limited to intellectual property rights, disclaimers, limitations of liability, and indemnification, shall remain in full force and effect.
15. Governing Terms and Dispute Resolution
These Terms shall be interpreted in a neutral and internationally applicable manner. In the event of a dispute arising from or relating to these Terms or the Service, the parties agree to first seek resolution through good-faith negotiation. If the dispute cannot be resolved informally, it shall be submitted to binding arbitration or an appropriate dispute resolution mechanism as mutually agreed. Nothing in this section prevents either party from seeking emergency injunctive relief where necessary to prevent irreparable harm.
16. Changes to These Terms
The Company may update these Terms from time to time to reflect changes in the Service, applicable law, or business practices. When changes are made, the updated Terms will be posted on this page with a revised effective date. Continued use of the Service after the effective date of any update constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.
17. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it enforceable, preserving the original intent of the parties.
18. Entire Agreement
These Terms, together with the Privacy Policy and any additional agreements you may enter into with the Company, constitute the entire agreement between you and Plav Darsen with respect to the subject matter herein and supersede all prior or contemporaneous understandings, agreements, representations, and warranties.
19. Contact Information
If you have questions, concerns, or requests regarding these Terms, please contact us:
| Channel | Details |
|---|---|
| support@plavdarsen.com | |
| Phone | +380372514800 |
| Website | plavdarsen.com |
| Address | Heroiv ATO St, 79, Poltava, Poltava Oblast, Ukraine, 36000 |